The Missouri Municipal Survey™
Based on input from local government officials, Opinion Research Specialists developed The Missouri Municipal Survey™. The MMS™ is a probability-based, low-cost citizen survey designed for Missouri municipalities. Accurate and affordable, The MMS™ can be used for:
Using a single survey template, local government officials select from a menu of core questions to assess citizen opinions about city services, community needs, and community livability. In addition to the core questions asked on The MMS™, local government officials can also include custom questions tailored to address their community’s particular needs.
Local government officials have the option of comparing their community ratings to the average rating of peer communities using our statewide benchmarking database. Statewide benchmarks are superior to regional and national benchmarks because municipalities within the same state operate under the same state laws, regulations, and judicial rulings. The MMS™ is unique in that it focuses exclusively on Missouri municipalities, thus ensuring an apples‑to‑apples comparison.
Core Topics for Statewide Benchmarks Include:
Conducting The Missouri Municipal Survey™ on a regular basis has the added benefit of identifying trends — both positive and negative. Scarce resources can be directed towards areas where community satisfaction is declining while maintaining services and policies where satisfaction is high or improving.
Residents are selected using probability-based sampling methodology which allows survey findings to be generalized back to the entire community with a high degree of accuracy. Moreover, data is collected using a mixed-mode design that combines a mail survey with an online option. Due to the extremely low response rates associated with telephone surveys, the mail/online hybrid approach is now the industry standard.
By focusing exclusively on Missouri municipalities and using a single survey template that combines standard and custom questions, The MMS™ is affordable for municipalities of all sizes. Moreover, it is a turnkey service that encompasses the entire survey process – questionnaire design, sample selection, data collection, statistical analysis, and final report. Because this service is only available to members of the Missouri Municipal League, clients can save on administrative costs by sole sourcing The Missouri Municipal Survey™.
The MMS™ ”Essentials” Package ($9,500)
Additional Options Available for the Following Fees:
Clients have the option of receiving the final report as either a single document or as multiple documents so that different stockholder groups receive the exact information they need without being overburdened.
"Essentials" Package documents include:
Depending on the optional services selected, the final report could also include the following documents:
14 Week Timeline
Enrollment Is Easy
Because The Missouri Municipal Survey™ is only available to members of the Missouri Municipal League, clients can sole source The MMS™ thus eliminating administrative costs and speeding up the delivery schedule.